Paperless Billing

Welcome to My H2O Online

My H2O Online is a fast and easy way to access and manage your water and/or wastewater account. Here are a few things you can do through My H2O Online:

  • View and pay your bill
  • Enroll in our Paperless Billing and Auto Pay programs
  • Check your account balance
  • Update your contact information
  • Sign up to receive emergency and non-urgent alerts by email, phone and text
  • Track your water use

If you're a residential customer, you can also:

  • Schedule an appointment to have water service turned on or off
  • Add a designated secondary account holder

If you're not already enrolled, register for My H2O Online today!

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Attention Scranton Sewer Authority Customers:  If you are enrolled in Pennsylvania American Water's Auto Pay program for your water bill, please read this.

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Get Service Now

* Get Service Now feature currently only available for residential customers